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About Scalable Software Ltd

The boundaries between the technologies of IT and LOB's have blurred and new asset classes are emerging. In the meantime current services must be delivered and new ones considered. Asset Vision® helps organizations rapidly discover, organize and optimize these new types of assets such as mobile, virtual and cloud technologies. By precisely capturing end user interaction with hardware, software and web applications, Asset Vision supports the analytics and business intelligence necessary to reduce costs. This precision makes acting on cost reduction, audit programs and process improvements to support improved efficiency and productivity related to hardware and software spend possible.

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS

For more information, check out the Scalable Software Ltd website or contact bruce.aboudara@scalable.com

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