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  • Technology Partner

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About SENSIPLE

Sensiple is a leading global technology firm providing services/solutions for Customer Experience, Capital Market, Business Process, Infrastructure, Digital transformation, Enterprise Mobility and Testing. Our globally distributed team members and domain experts combined with our frameworks/products deliver tailored IT solutions across different industries and technologies. We continuously invest in our R&D to come up with new innovative products and solutions to not only help solve the specific challenges faced by our customers but also lay a groundwork for future technology developments. Sensiple is a ServiceNow partner to provide solutions focusing on improving customer experience that is available through the market place. We have a wide range of ServiceNow services that includes Enterprise Service Management advisory, Enterprise implementations, ongoing remote support and custom application development.

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS

For more information, check out the SENSIPLE website

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