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About Service-Flow Corp.

Service‑Flow all‑inclusive solution enables outsourcing service buyers and service providers to integrate ITSM tools and digitalize service processes just by subscribing to Service‑Flow SaaS. Connect, configure, run ‑ in a day. Service‑Flow offices are located in Helsinki and in London. Certified partners are supporting our clients to utilize Service‑Flow solution worldwide.

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: EMEA

For more information, check out the Service‑Flow Corp. website or contact flow@service‑flow.com

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