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About SERVICE STACK TECHNOLOGIES PRIVATE LIMITED

Service Stack Technologies is a premier partner for ServiceNow. We are one of the most preferred Sales, Service and Technology partners of ServiceNow. We are driven by excellence in products, services & consulting. Our team has successfully implemented complex Service Management projects in Financial Services, Oil & Mining industry sectors and the team has years of experience in designing and implementing ITSM, ITBM, ITOM, HR, CSM & UX. In pursuit of faster ROI, we recently clocked ITSM implementation in just 21 days for an aviation giant. The team is highly skilled with more than 60 years of experience. We are the go‑to organisation for complex integrations in ServiceNow and with our Accelerators you can reduce time and effort drastically in any deployment. What's more, as a technology partner, our custom‑built applications are available on the ServiceNow app store which you can try out for free!

INDUSTRY
Financial, Human Resources (HR), Manufacturing, Education, Life Sciences, Healthcare, Public Sector, Telecommunications
PRODUCT LINE EXPERTISE
App Store
NUMBER OF CERTIFIED PROFESSIONALS:

  • Certified Implementation Specialist – Application Portfolio Management: 1
  • Certified Implementation Specialist – Customer Service Management: 2
  • Certified Implementation Specialist – Discovery: 1
  • Certified Implementation Specialist – Human Resources: 3
  • Certified Implementation Specialist – IT Service Management: 10
  • Certified Implementation Specialist – Service Mapping: 1
  • Certified Implementation Specialist – Software Asset Management: 3
  • Suite Certification ‑ CSM Professional: 2
  • Suite Certification ‑ HR Enterprise: 2
  • Suite Certification ‑ HR Professional: 2
  • Suite Certification ‑ ITSM Professional: 8
  • ServiceNow Certified Application Developer: 7

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 10.0 out of 10 from 5 Legacy Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.

How is this calculated?

The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: APJ
Resale Countries: IN ‑ India

ServiceNow Business Territory (Non‑Resale)
Region: APJ
Countries: IN ‑ India

For more information, check out the SERVICE STACK TECHNOLOGIES PRIVATE LIMITED website or contact info@servicestack.io

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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