Solutions

  • Products
  • Use cases
  • Industries
  • EBOOK
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • WHITE PAPER
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.

Platform

  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER STORY
  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.

Explore

  • PERSPECTIVE
  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.
  • Technology Partner

    bronze

About SevOne

"SevOne provides the fastest, most flexible way to collect metrics from multiple, multi‑vendor data sources – including network devices, servers, probes, proprietary business applications, and element management systems from network equipment vendors for LTE, IMS, and Ethernet backhaul components – and present them in side‑by‑ side dashboards. The SevOne Event Connector application for ServiceNow will be used to provide an integration between SevOne NMS alerts and ServiceNow incidents through ServiceNow's Event Management platform. The SevOne application for ServiceNow in combination with application‑specific SevOne scripts provides the ability to monitor for specific network events and create incidents within ServiceNow. The application also allows network operators to clear alerts in SevOne by resolving incidents in ServiceNow. This integration allows customers to leverage event correlation, orchestration and remediation capabilities provided by ServiceNow's Event Management."

X

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:

For more information, check out the SevOne website or contact jlevine123@yahoo.com

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.