• Technology Partner


About Skedulo

Skedulo's mobile workforce management solution helps enterprises intelligently schedule, dispatch and track jobs in the field with real‑time visibility and communication to increase mobile workforce productivity. With Skedulo, companies can deliver first‑class customer experiences by always connecting the worker with the right skills, proximity and availability to deliver an on‑time appointment. From service request to job completion, Skedulo's mobile‑first scheduling platform improves important metrics like utilization and first‑time fix rates while reducing scheduling time and field service costs. Manage your mobile workforce intelligently with Skedulo.


What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.


ServiceNow Business Territory (Non‑Resale)
Region: AMS

For more information, check out the Skedulo website or contact sales