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About SnowMirror

SnowMirror is a smart data replication tool for ServiceNow that connects ServiceNow customers' data centers with their ServiceNow instances and synchronizes data into the customer database based on flexible interval and filter conditions. Key Benefits: ‑ Offload Reporting and Business Intelligence ‑ Business Continuity and Disaster Recovery ‑ Performance Improvement ‑ Integration Simplification ‑ Backup Individual Tables onto File System The data is loaded from a ServiceNow instance and stored into a relational database such as Oracle or Microsoft SQL Server, installed in a local environment. This mirror database can be used for custom reporting, data warehouse loads, system integration, data backup and more. All applications that need the ServiceNow data for any purpose can access them in standard database ways (e.g. ODBC driver, JDBC, ETLs or plain SQL). The access to the local database is fast and the ServiceNow instance is no longer impacted.

NUMBER OF CERTIFIED PROFESSIONALS:

Certified Implementation Specialist: 2
Certified Application Developer: 0

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 0.0 out of 10 from 0 Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: EMEA

For more information, check out the SnowMirror website or contact info@snow‑mirror.com

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