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About Solugenix Corporation

Solugenix, the IT and business solutions innovator, now brings forty‑five years' experience to the ServiceNow ecosystem. We help organizations unlock the value of ServiceNow by bringing together the right people, processes and technology. With our extensive expertise in many industry verticals across a spectrum of technology areas, we offer companies synergistic solutions that can meet their unique business requirements. Solugenix delivers ServiceNow solutions that span the entire application lifecycle from discovery, implementation to post‑launch support and maintenance. We assist organizations with the following: • ServiceNow Implementations • Upgrades • Custom Development • Staff Augmentation • Virtual Administration To learn more, see our website or contact servicenow@solugenix.com.

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 3
Certified Implementation Specialist: 1
Certified Application Developer: 2

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.0 out of 10 from 4 Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States, IN ‑ India

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States, IN ‑ India

For more information, check out the Solugenix Corporation website or contact snowinfo

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