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About SOLVVision GmbH

Our clients will profit sustainably from our extensive and innovative service portfolio and will experience a consulting and coaching competence not yet experienced. The close cooperation with our clients guarantees an innovative and future‑oriented service that is completely aligned to their business needs. SOLVVision advises its customers on the design and implementation of organizational structures and processes. When establishing the concepts, the majority of our customers opt for the digitisation platform from the market leader ServiceNow. SOLVVision has therefore consistently expanded its service portfolio and offers technical implementation on the ServiceNow platform. The advantage for our customers is the agile implementation of strategies and concepts from a single source. Costly transfer services are eliminated and the benefit of the projects can be realized faster.

Financial, Healthcare, Manufacturing, Public Sector, Telecommunications

  • Certified Implementation Specialist – Financial Management: 1
  • Certified Implementation Specialist – IT Service Management: 5
  • Certified Implementation Specialist – Software Asset Management: 1
  • ServiceNow Certified Application Developer: 1

and 4.0 out of 5 from 1 Current Responses CSAT icon


What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.

How is this calculated?

The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.


ServiceNow Business Territory (Non‑Resale)
Region: EMEA
Countries: DE ‑ Germany

For more information, check out the SOLVVision GmbH website or contact

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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