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About TeamUltra

TeamUltra, a Computacenter company, is one of EMEA's leading ServiceNow Gold Services partners. We help customers to change the way people work by using ServiceNow to enable service management for every department in the enterprise with ITSM, ITOM, Security Operations, Customer Service Management, Field Service, Human Resources, Facilities & GRC. We provide Professional Services, Managed Services and Support & Integration Solutions based around ServiceNow to the global ServiceNow community. We have supported customers of all sizes, including the largest and most complex ServiceNow installations globally. We are vastly experienced with enterprise scale deployments, delivering on time and within budget. Our solutions, built using the experience gained from 600+ projects, help customers to Enable ServiceNow and maximise the benefits from their digital business transformation projects. 100% focused on ServiceNow, our team are all highly skilled certified ServiceNow professionals.

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: EMEA
Resale Countries: GB ‑ United Kingdom

ServiceNow Business Territory (Non‑Resale)
Region: EMEA
Countries: GB ‑ United Kingdom

For more information, check out the TeamUltra website or contact sales

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