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  • Technology Partner

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About TeamViewer GmbH

Launched in 2005, TeamViewer focuses on cloud‑based technologies to enable online remote support and collaboration globally. To thrive now and in the coming years, businesses and individuals need remote desktop support, remote access, and online collaboration to be able to connect worldwide. TeamViewer is at the forefront of that innovation. We believe that wonderful things happen when people get together, and technology should make this possible for them from anywhere in the world. It should act as a catalyst to promote and amplify people's ideas and their ability to solve issues and overcome challenges. TeamViewer: * has been installed on over 1.5 billion devices (each device generates a unique ID) * creates 750,000 new IDs every day * has over 30 million devices online at any given time * speaks your language with the software and support in more than 30 languages

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: EMEA

For more information, check out the TeamViewer GmbH website or contact support