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  • Technology Partner

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About Tier44 Technologies, Inc.

Tier44 Technologies is a leading developer of Data Center Management (DCIM) software for large enterprises, government agencies, and managed service providers. Tier44's certified solutions provide visibility, actionable intelligence, analytics and automation to help CIOs, IT directors, and facilities managers to dynamically optimize capacity, and manage service levels and power consumption within and across data centers. Tier44 is a ServiceNow technology partner, building all of its solution on the ServiceNow platform, extending ServiceNow CMDB and ITOM Discovery and Event Management with DCIM specific functionality. Based in Santa Clara, CA, and San Antonio, TX, the company is privately held.

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS

For more information, check out the Tier44 Technologies, Inc. website or contact sales