Solutions Platform Customers Explore

Solutions

Products
Use cases
Industries

IT

Manage IT strategy, operations, service delivery, and apps on our single system of action.

Security

Automate, predict, digitize, optimize, monitor, and resolve risks by impact for security, compliance, and IT.

Deliver fast, personal service to employees while increasing productivity.

Customer Service

Connect customer service with other orgs to resolve issues faster, lower cost, and boost satisfaction.

Intelligent Applications

Build business apps fast—whether you’re a pro coder or novice—with tools, templates, and more.

View All Products

Modernize IT service management

Eliminate service outages

Run IT like a business

Resolve security incidents and vulnerabilities fast

Consumerize the employee service experience

Increase customer satisfaction by solving issues faster

Digitize your business with intelligent apps

Financial services

Government

Healthcare

Higher education

Life sciences

Platform

Overview

Trust and Security

Certified apps

Application development

Customers

Case studies

Customer success center

Training and certification

User community

Product documentation

Support portal

Explore

About our company

Events and webinars

Insights and Research

Calculate your savings

Why ServiceNow

Partner programs

Take me directly to:

Careers Trust Partners Developer Portal Training Locations Asset Management Incident Management

Home
Partners
Find a Partner
Upland Software - RightAnswers

Address

333 Thornall St Ste 703,
Edison, NJ 08837

US
Contact Info

201-978-5299

ademsky@uplandsoftware.com

Technology Partner

silver

About Upland Software - RightAnswers

Upland RightAnswers is the #1 provider of cloud‑based knowledge management, web & mobile self‑service & social knowledge solutions for improving customer service, IT support & enterprise‑wide collaboration. RightAnswers has been validated by ServiceNow for its performance, security & seamless interoperability with ServiceNow. The only KCS v6 Verified KM software that is a ServiceNow Certified Integration, RightAnswers Enterprise Knowledge Hub for ServiceNow offers advanced knowledge authoring capabilities with customizable workflows & automation, extensive analytics & gamification – seamlessly integrated with ServiceNow. It fulfills the knowledge needs of everyone in your organization – authors, agents & anyone who needs to find knowledge. To learn more, visit www.uplandsoftware.com |+1.732.296.9010| rightanswers@uplandsoftware.com |www.uplandsofware.com/rightanswers

X

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:

Go to Store Application(s)

COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States, IN ‑ India

For more information, check out the Upland Software ‑ RightAnswers website or contact ademsky@uplandsoftware.com