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About VividCharts

VividCharts is completely focused on offering data visualizations within ServiceNow. This is what we do all day, everyday. By applying the same level of UX/UI focus the industry has seen in the Service Portal, your company can get more people using your dashboards and visuals. The more people you have using your dashboards, the more successful your metric campaigns will be. VividCharts is an extremely flexible data visualization platform that allows you to see your data however and wherever you need it. As a data visualization platform, VividCharts makes it easier and quicker to create custom visuals as needed. The way this data visualization platform is built allows you to brand or theme your dashboards however you need to. We believe that this level of flexibility allows you to create dashboards that facilitate faster decisions.

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 1
Certified Implementation Specialist: 0
Certified Application Developer: 1

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 0.0 out of 10 from 0 Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS

For more information, check out the VividCharts website or contact info

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