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About Volteo LLC

Volteo is a recognized leader in ServiceNow sales, services, training and Internet of Things (IoT) solutions. With more than 60 successful implementations, we are ranked in the top‑10 for customer satisfaction by ServiceNow. Our team of consultants, engineers and solution architects span the globe with offices in the U.S., Mexico, India and Costa Rica. We believe in strategic partnerships with our customers to ensure solutions that will grow with your evolving needs and our service delivery success stories include a global footprint of companies.

PRODUCT IMPLEMENTATION EXPERTISE:
Service Mapping, ITSM, Platform, Project Portfolio Suite
NUMBER OF CERTIFIED PROFESSIONALS:

  • Certified Implementation Specialist – Discovery: 7
  • Certified Implementation Specialist – Event Management: 1
  • Certified Implementation Specialist – Human Resources: 1
  • Certified Implementation Specialist – IT Service Management: 18
  • Certified Implementation Specialist – Service Mapping: 4
  • Certified Implementation Specialist – Software Asset Management: 1
  • Certified Implementation Specialist – Vulnerability Response: 1
  • ServiceNow Certified Application Developer: 12

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 9.7 out of 10 from 25 Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS, EMEA, APJ
Resale Countries: US ‑ United States, CR ‑ Costa Rica, MX ‑ Mexico, ES ‑ Spain, PT ‑ Portugal, AR ‑ Argentina, BR ‑ Brazil, CL ‑ Chile, CO ‑ Colombia, PE ‑ Peru, IN ‑ India

ServiceNow Business Territory (Non‑Resale)
Region: AMS, APJ, EMEA
Countries: US ‑ United States, CR ‑ Costa Rica, MX ‑ Mexico, IN ‑ India, AR ‑ Argentina, BR ‑ Brazil, CL ‑ Chile, CO ‑ Colombia, PE ‑ Peru, ES ‑ Spain, PT ‑ Portugal

For more information, check out the Volteo LLC website or contact contact@volteo.com

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