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About Vorto Limited

Vorto is a leader in delivering Enterprise Service Management transformation programmes. Our mission is to provide expert advisory services leveraging our unique experience, proven methodologies, innovative approach, strategic vision and broad thought leadership to deliver optimal success to your organisation. Our approach is underpinned by unique and mature best practice processes and procedures underpinned by scalable and flexible target operating models, allowing accelerated delivery of even the most complex programmes. With extensive collaboration that integrates people, process, technology and support across all areas of IT in all business sectors, we can deliver large scale programmes cost efficiently and rapidly.

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 4
Certified Implementation Specialist: 3
Certified Application Developer: 0

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 9.8 out of 10 from 4 Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: EMEA
Countries: GB ‑ United Kingdom

For more information, check out the Vorto Limited website or contact shuaib.rabbani

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