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About Workstreampeople | Anywhere365

More than 500 global customers trust Anywhere365 to leverage their existing Skype for Business investments and obtain full Contact Centre capabilities via a high value platform that is easy to maintain, feature rich and future proof. As a technology partner of ServiceNow, the solution is also certified to seamlessly leverage ServiceNow inside Anywhere365 and Skype for Business. Each conversation can automatically be enriched with information from ServiceNow. • Fully featured Contact Centre platform leveraging Skype for Business • Commercial model that does not charge per Agent, but per server/domain • Technology partner of ServiceNow, which has certified the integration • Certified by and strategically fully aligned with Microsoft as a Gold Partner and with ServiceNow as a Technology Partner • Quick time to market, since the platform is native to Skype for Business

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: EMEA

For more information, check out the Workstreampeople | Anywhere365 website or contact mattd

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