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About Yansa Labs, LLC

Create user‑centric solutions to your business challenges. We listen to your users and learn your processes to produce natural, easy to use applications. Trust the known thought leaders in ServiceNow integrations. We specialize in transactional data exchange, import/export, and single sign‑on & authentication. Rely on a decade of ServiceNow experience behind your project. Our dedicated platform experts will ensure you successfully deliver on your deployment. Our specialities include: ‑ Certified Applications for the ServiceNow Store ‑ Custom Applications or Integrations ‑ Integrations and Authentication Methodology design / architecture / implementation ‑ Portals and rich User Experiences

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Yansa Labs, LLC website or contact john@yansalabs.com

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