2M Consultancy Ltd

2MC focuses its efforts on being SMEs of GRC technology (now IRM) platforms and have teams in the UK, EMEA and US.

About 2M Consultancy Ltd

After the successful completion of over 700+ Integrated Risk Management (IRM) projects, across many of the leading IRM Platforms the mission remains the same but the environment has changed! The defining characteristic of today's world is its systemic connectivity. In it, there's no place for silo-doing and silo-thinking because risks converge. Converging risks lead to consequences cascading out of control and producing extremes that often come as a surprise, leaving companies ill-prepared. 2MC continues to enable businesses to develop the necessary business resilience to thrive. We do this through the judicious application of people, process, technology, and by putting Risk Management at the heart of our Digital Transformation approach.

Product Line Certifications

Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 2
  • Certified Implementation Specialist – Vendor Risk Management 3

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    United Kingdom

Partner Locations

  • EMEA

    United Kingdom

Headquarters

Solihull, West Midlands, United Kingdom

ServiceNow Partner Type

Services

Industry

Financial Services, Telecom Media Technology

Customer Satisfaction Score

5 out of 5 from Responses

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.