42ANTS GmbH

Digitization and ideas manufactory – We create sustainable value

About 42ANTS GmbH

Automated workflows are the roadmap for modern services to turn rapid change into lasting opportunities. The basis of our work is sound training, practical experience, commitment, and communication skills. Be the trusted partner - thats our maxim! We listen, we understand the requirements, wishes and goals of our customers and find the the appropriate forms of communication to take everyone involved on the journey to digital transformation. Our deep ServiceNow knowledge, practical experience, team, and communication skills enable us to implement efficient and generate sustainable solutions for our customer. Our understanding of all kinds of service processes in companies offers additional added value in the triad - customer requirements - user stories - implementation. What makes us different? We at 42ANTS share the same vision: a value-oriented, just, and resource-conserving communal togetherness to create value in a meaningful way.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
  • Suite Certification - ITSM Professional 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Germany

Partner Locations

  • EMEA

    Germany

Headquarters

Munich, Bavaria, Germany

ServiceNow Partner Type

Services

Industry

Education, Energy and Utilities, Manufacturing

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.