42ANTS GmbH

Digitization and ideas manufactory – We create sustainable value

About 42ANTS GmbH

Automated workflows are the roadmap for modern services to turn rapid change into lasting opportunities. The basis of our work is sound training, practical experience, commitment, and communication skills. Be the trusted partner - thats our maxim! We listen, we understand the requirements, wishes and goals of our customers and find the the appropriate forms of communication to take everyone involved on the journey to digital transformation. Our deep ServiceNow knowledge, practical experience, team, and communication skills enable us to implement efficient and generate sustainable solutions for our customer. Our understanding of all kinds of service processes in companies offers additional added value in the triad - customer requirements - user stories - implementation. What makes us different? We at 42ANTS share the same vision: a value-oriented, just, and resource-conserving communal togetherness to create value in a meaningful way.

ServiceNow Designations & Awards

Consulting And Implementation Partner

Accreditations

  • Presales Accreditation
    6
  • Sales Accreditation
    6
  • Delivery Accreditation
    2

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Germany

Partner Locations

  • EMEA

    Germany

Headquarters

Munich, Bavaria, Germany

SERVICENOW PARTNER TYPE
  • Consulting & Implementation Premier
Product Line Achievements
  • Accreditation
  • Certification
Industry
  • Education
  • Energy and Utilities
  • Government
  • Manufacturing
Customer Satisfaction Score

4 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)

Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.
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