Accudata Systems, Inc.

Accudata Systems, a leader in cyber security and systems integration for over three decades. We help organizations secure, modernize, and grow.

About Accudata Systems, Inc.

For more than three decades, Accudata Systems has been a leader in cyber security and systems integration. We help organizations secure, modernize, and grow with leading edge technology and the best people the industry has to offer. Our certified team specializes in: • Process automation and orchestration, • IT services management, • IT operations management, • Risk and compliance consulting, • Cyber security strategy • Cyber security infrastructure design and implementation, • Cloud architecture, • Collaboration, • Data center and network infrastructure, and • Complete managed services portfolio. Customers continue to work with Accudata year after year. In fact, we have a 92% customer retention rate over the past 5 years. To learn more, visit https://www.accudatasystems.com.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Houston, Texas, United States

ServiceNow Partner Type

Sales, Services

Industry

Financial Services, Healthcare and Life sciences, Manufacturing

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.