A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Acorio
Acorio, an NTT DATA Company, is the largest, 100% ServiceNow exclusive consultancy in the world and the Partner of choice for business transformation leaders. Part of a global top 10 IT solutions provider, we are ServiceNow’s Industry Solutions Partner for 2020 (Americas) as well as a top 10 global partner for ServiceNow certifications, Elite Partner, and the ecosystem’s employer of choice.
Our commitment is to our clients, to inspire and guide them for long term success. They choose Acorio for our unparalleled industry knowledge and 600+ projects, and hail from Fortune1000 and Global2000 organizations in multiple industries ranging from Healthcare, Financial Services, Life Sciences, Government, Retail and more. Recognized for outstanding CSAT and innovation, Acorio has built exclusive “Boosts” to accelerate success. We have dedicated practices in HR, CSM, ITBM, Asset, ITOM, and ITSM, plus a unique focus in user centric design, KPI’s and metrics, and Platform and Business Apps.
ServiceNow Designations & Awards
Industry Solutions
ServiceNow Expertise
-
Certified Master Architect (CMA)
2
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 20
- Certified Implementation Specialist – Field Service Management 5
- Suite Certification - CSM Professional 15
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 3
- Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 24
- Suite Certification - HR Professional 15
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 13
- Certified Implementation Specialist – Software Asset Management 16
IT Operations Management
- Certified Implementation Specialist – Cloud Provisioning and Governance 1
- Certified Implementation Specialist – Discovery 15
- Certified Implementation Specialist – Event Management 6
- Certified Implementation Specialist – Service Mapping 7
IT Service Management
- Certified Implementation Specialist – IT Service Management 92
- Suite Certification - ITSM Professional 46
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 48
Security Operations
- Certified Implementation Specialist – Security Incident Response 9
- Certified Implementation Specialist – Vulnerability Response 6
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 10
- Certified Implementation Specialist – Project Portfolio Management 13
Country and Region Coverage
ServiceNow Implementation Territories
-
AMS
United States
-
EMEA
The Netherlands
ServiceNow Resale Territories
-
AMS
Canada, United States
-
APJ
Australia
-
EMEA
The Netherlands
Partner Locations
-
AMS
United States
-
EMEA
The Netherlands
ServiceNow Assure
Headquarters
Boston, Massachusetts, United States
ServiceNow Partner Type
Next Gen Authorized Training, Sales, Services, Technology
Product Line Achievements
Strategic Portfolio Management, IT Asset Management, HR Service Delivery, Customer Service Management, Security Operations, Now Platform App Engine, IT Operations Management, IT Service Management
Industry
Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology
Customer Satisfaction Score
4.5 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.