ActioNet Inc.

ActioNet is a leader having people, processes, and proven performance to achieve rapid ServiceNow configuration and deployment in the Federal sector.

About ActioNet Inc.

ActioNet embodies agility and expertise that rapidly delivers mission critical applications on the ServiceNow platform. Our framework incorporates Agile, Customer Experience focus, and ServiceNow best practices to enable Federal agencies to complete work efficiently on the ServiceNow platform saving time, money, and ensuring their mission is accomplished. ActioNet’s culture is based on our commitment to our clients, people, and growth. We are never satisfied with status quo, having achieved the SEI CMMI®-DEV Maturity Level 4, CMMI®-SVC Maturity Level 4, ISO 9001:2008, ISO 20000 and ISO 27000 certifications. Our results-driven team delivers high quality ServiceNow solutions to our clients through proven methodologies and innovation to achieve the best customer experience.

Product Line Certifications

HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 2
Now Platform App Engine
  • ServiceNow Certified Application Developer 2
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1

Public Sector Designations

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

Vienna, Virginia, United States

ServiceNow Assure

SERVICENOW PARTNER TYPE
  • Consulting & Implementation Elite
  • Service Provider Elite
Product Line Achievements
  • IT Service Management
Industry
  • Government
Customer Satisfaction Score

4.81 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)