ActioNet Inc.

ActioNet is a leader having people, processes, and proven performance to achieve rapid ServiceNow configuration and deployment in the Federal sector.

About ActioNet Inc.

ActioNet embodies agility and expertise that rapidly delivers mission critical applications on the ServiceNow platform. Our framework incorporates Agile, Customer Experience focus, and ServiceNow best practices to enable Federal agencies to complete work efficiently on the ServiceNow platform saving time, money, and ensuring their mission is accomplished. ActioNet’s culture is based on our commitment to our clients, people, and growth. We are never satisfied with status quo, having achieved the SEI CMMI®-DEV Maturity Level 4, CMMI®-SVC Maturity Level 4, ISO 9001:2008, ISO 20000 and ISO 27000 certifications. Our results-driven team delivers high quality ServiceNow solutions to our clients through proven methodologies and innovation to achieve the best customer experience.

Product Line Certifications

IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 3
Now Platform App Engine
  • ServiceNow Certified Application Developer 3

Public Sector Designations

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Vienna, Virginia, United States

ServiceNow Partner Type

Public Sector, Sales, Service Provider, Services

Industry

Government

Customer Satisfaction Score

5 out of 5 from Responses

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.