Adarma Ltd.

One of the UK’s largest independent security services companies, delivering tailored Threat Management solutions to FTSE 350 customers.

About Adarma Ltd.

With a dedicated, experienced ServiceNow practice of highly skilled Consultants, Adarma focus on working with our clients to deliver measurable business outcomes. So whether that's responding faster to security incidents, vulnerabilities or simply improving your organisations risk posture, our Consultants specialise in bespoke ServiceNow connected solutions solving some of the most complex requirements in complex and regulated industries.

Product Line Certifications

Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
  • Certified Implementation Specialist – Vendor Risk Management 1
Security Operations
  • Certified Implementation Specialist – Security Incident Response 5
  • Certified Implementation Specialist – Vulnerability Response 6

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    United Kingdom

ServiceNow Resale Territories

  • EMEA

    United Kingdom

Partner Locations

  • EMEA

    United Kingdom

ServiceNow Assure

Headquarters

Midlothian, Edinburgh, United Kingdom

ServiceNow Partner Type

Sales, Services

Industry

Financial Services

Customer Satisfaction Score

4.5 out of 5 from Responses

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.