Advania AB

Advania is a leading system integrator in the Swedish market with a focus on applying business and IT processes in practice.

About Advania AB

Advania has over 1 500 employees in Sweden, Iceland, Norway and Denmark, one of the largest and most comprehensive systems integrators in the Nordic region. With a stated goal to be the most flexible and value-adding service provider, we help our clients in the areas of IT outsourcing, ERP-systems, process automation, contact center, IT infrastructure and integration solutions and Data Centers. Advania is ranked as one of the highest of all IT vendors regarding creating customer value and customer satisfaction by Swedish companies and organizations. Advania can also offer ServiceNow hosted and managed in Sweden for companies with legal restrictions that need all data to be handled within Sweden.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 4
  • Suite Certification - CSM Professional 4
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
  • Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 2
  • Suite Certification - HR Enterprise 3
  • Suite Certification - HR Professional 2
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 8
  • Suite Certification - ITSM Professional 4
Now Platform App Engine
  • ServiceNow Certified Application Developer 4
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Sweden

ServiceNow Resale Territories

  • EMEA

    Sweden, Iceland, Denmark, Finland, Norway

Partner Locations

  • EMEA

    Sweden

ServiceNow Assure

Headquarters

Linkoping, Oestergoetland Cnty, Sweden

ServiceNow Partner Type

Sales, Services

Industry

Government, Healthcare and Life sciences, Manufacturing

Customer Satisfaction Score

4.39 out of 5 from Responses

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.