A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Agilisys Limited
For over 20 years, we’ve partnered with healthcare, local government, and organisations throughout the public sector. Working with them to unlock the potential of technology and transform the services that improve lives.
We care deeply about our public services. As technology marches on, our job is to help them save money, operate more efficiently, and deliver the four key ingredients public services need to perform: future-fit infrastructure, intelligent operations, smarter service solutions, and future planning.
We believe passionately in building a diverse and inclusive environment where people are valued and celebrated because of their differences. We are committed to creating a place where our values are truly represented, and people can perform at their very best – a place where everyone feels they have an equal opportunity to belong and bring their full, authentic selves to work.
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 2
- Suite Certification - ITSM Professional 1
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 2
- ServiceNow Certified Application Developer 1
Security Operations
- Certified Implementation Specialist – Security Incident Response 1
- Certified Implementation Specialist – Vulnerability Response 1
Country and Region Coverage
ServiceNow Implementation Territories
-
EMEA
United Kingdom
ServiceNow Resale Territories
-
EMEA
United Kingdom
ServiceNow Service Provider Territories
-
EMEA
United Kingdom
Partner Locations
-
EMEA
United Kingdom
Headquarters
London, London, United Kingdom
SERVICENOW PARTNER TYPE
- Consulting & Implementation Premier
- Reseller Premier
- Service Provider Premier
Industry
- Education
- Government
- Healthcare and Life Sciences
- Service Provider
- Telecom Media Technology
Customer Satisfaction Score
5 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)