Agilisys Limited

We create great experiences, better outcomes and cost savings for the Public Sector and citizens of the UK.

About Agilisys Limited

For over 20 years, we’ve partnered with healthcare, local government, and organisations throughout the public sector. Working with them to unlock the potential of technology and transform the services that improve lives. ​ We care deeply about our public services. As technology marches on, our job is to help them save money, operate more efficiently, and deliver the four key ingredients public services need to perform: future-fit infrastructure, intelligent operations, smarter service solutions, and future planning. We believe passionately in building a diverse and inclusive environment where people are valued and celebrated because of their differences. We are committed to creating a place where our values are truly represented, and people can perform at their very best – a place where everyone feels they have an equal opportunity to belong and bring their full, authentic selves to work.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 2
Now Platform App Engine
  • ServiceNow Certified Application Developer 1
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    United Kingdom

ServiceNow Resale Territories

  • EMEA

    United Kingdom

ServiceNow Service Provider Territories

  • EMEA

    United Kingdom

Partner Locations

  • EMEA

    United Kingdom

Headquarters

London, London, United Kingdom

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Education, Government, Healthcare and Life sciences, Service Provider, Telecom Media Technology

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.