AGM Infra Solutions Inc.

AGM is the ServiceNow Global Premier Partner, leading the most complex technology projects in the world. We leverage the innovative cloud capability

About AGM Infra Solutions Inc.

AGM Infra Solutions is ServiceNow Global Premier Partner headquartered in Dallas TX. We work with some of the world’s prestigious brands rediscovering our customers’ future while being our customer’s trusted advisor. We are a high-end consulting firm helping our customers maximize their efficiency with optimal spending leading to an exceptional customer experience. We do have operations in 4 countries - USA: Dallas TX & Chicago IL; Canada: East Brampton ON; UK: London & India: Bengaluru, Chennai & Hyderabad. AGM is a premier partner & a reseller for ADP, AWS, Dell, Google, Microsoft, ServiceNow & Salesforce!

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States

Partner Locations

  • AMS

    United States

Headquarters

Plano, Texas, United States

ServiceNow Partner Type

Services

Industry

Service Provider

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.