AJUVO, LLC

Expertise and Innovation on the ServiceNow Platform

About AJUVO, LLC

We guide your organization through deployment of scalable, automated ServiceNow solutions by leveraging our decades of experience and up-to-date knowledge of industry best practices. Our team will facilitate design and implementation of flexible and resilient workflows, allowing you to reduce spend and optimize your resources. If your business needs something beyond the traditional ServiceNow offerings, we can design custom solutions to automate processes within the same platform. Specializing in CMDB (no really, let's stop talking about it and actually get value from the CMDB), all things IT (ITSM, ITOM, ITBM), and IRM. But especially Business Continuity Management (BCM) - we built the original solution that inspired BCM.

Product Line Certifications

Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 2
  • Certified Implementation Specialist – Vendor Risk Management 1
IT Business Management
  • Certified Implementation Specialist – Project Portfolio Management 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 7
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 3

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Denver, Colorado, United States

ServiceNow Partner Type

Sales, Services, Technology

Industry

Education, Financial Services, Healthcare and Life sciences, Telecom Media Technology

Customer Satisfaction Score

5 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.