ANECT a.s.

More than 25 years in the market. We provide cloud services in the field of data centers and contact centers and cyber security.

About ANECT a.s.

ANECT a.s. is a leading supplier of integrated solutions and services in the field of information and communication technologies with a strong emphasis on the ICT security. In addition to cyber security, the company has also been involved in the sphere of data centers, contact centers, ICT infrastructure and ICT operations and management. It offers a comprehensive approach across these fields, which includes solution design, project management, product and service integration including the sale and installation of the selected technologies. The company implements its solutions especially for enterprise customers, to whom is a stable and long-term partner, besides this, ANECT a.s. also provides its services to smaller progressive companies. In addition to Czech customers, it also cooperates with clients in the USA, Germany, Thailand and China. It has been operating in the market for over 25 years and currently provides employment for more than 180 employees.

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Czech Republic

ServiceNow Resale Territories

  • EMEA

    Slovakia, Czech Republic

Partner Locations

  • EMEA

    Czech Republic

ServiceNow Assure

Headquarters

Brno, Jihomoravsky, Czech Republic

ServiceNow Partner Type

Sales, Services

Industry

Financial Services, Government, Manufacturing

Customer Satisfaction Score

4.64 out of 5 from Responses

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.