Aoop Cloud Solutions

We are ELITE PARTNER and SPECIALIST in all portfolio of Servicenow solutions.

About Aoop Cloud Solutions

We are Specialists in all portfolio of Servicenow solutions. We are a Solutions and Consulting integrator specializing in disruptive solutions and technologies and leaders in the cloud market. We have already implemented more than 350 Digital Transformation projects in more than 60 corporate clients, absolute leaders in their segments.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner
Americas Emerging Growth Markets Partner of the Year

Product Line Certifications

Customer Service Management
  • Suite Certification - CSM Professional 3
HR Service Delivery
  • Suite Certification - HR Professional 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 6
IT Service Management
  • Suite Certification - ITSM Professional 12
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 1
  • Certified Implementation Specialist – Project Portfolio Management 6

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Brazil, Mexico

Partner Locations

  • AMS

    Brazil

ServiceNow Assure

Headquarters

Barueri, Sao Paulo, Brazil

ServiceNow Partner Type

Sales, Services

Product Line Achievements

IT Service Management

Industry

Financial Services, Government, Telecom Media Technology

Customer Satisfaction Score

4.65 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.