A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Aspire Systems, Inc.
Enabling Enterprise Service Management using the Now platform, Aspire Systems is a global technology services firm serving as a trusted partner for our customers. We have our delivery centers in India, Singapore, USA, Mexico and Poland. Our consulting, implementation and support services have enabled customers leverage the most out of the Now platform. Our portfolio includes ITSM, Service Portal, ATF, Mobile applications, Integrations, HAM, SAM, Enterprise Application Development, DevOps, Orchestration, HR Service Delivery and IRM with focus on Banking and Financial Services, Insurance and Retail industries. Over the last 10 years, we have continuously evolved from the traditional IT Service Management approach to an enterprise-oriented service delivery approach aligned with ServiceNow’s vision for Enterprise service delivery. Our strategically crafted Implementation Maturity Model has enabled our customers to derive optimum business outcomes from the Now platform.
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 1
- Suite Certification - CSM Professional 1
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
- Suite Certification - HR Professional 1
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
- Certified Implementation Specialist – Discovery 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 3
- Suite Certification - ITSM Professional 1
Now Platform App Engine
- ServiceNow Certified Application Developer 2
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 1
- Certified Implementation Specialist – Project Portfolio Management 1
Country and Region Coverage
ServiceNow Implementation Territories
-
AMS
United States
-
APJ
Singapore
ServiceNow Resale Territories
-
AMS
United States
-
APJ
India, Singapore
Partner Locations
-
AMS
United States
-
APJ
Singapore
Headquarters
San Jose, California, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Premier
- Reseller Premier
Industry
- Education
- Financial Services
- Government
- Manufacturing
- Telecom Media Technology
Customer Satisfaction Score
3 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)