AUTOCONT A.S.

Autocont a.s. is a member of Aricoma Group a.s. This is one of the largest IT service provider in Czech Republic.

About AUTOCONT A.S.

Autocont provides services in areas ITSM, aplication development, IT infrastructure services, security, outsourcing, cloud provision.

Product Line Certifications

IT Operations Management
  • Certified Implementation Specialist – Discovery 1
  • Certified Implementation Specialist – Event Management 1
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 3
  • Suite Certification - ITSM Professional 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Czech Republic

ServiceNow Resale Territories

  • EMEA

    Slovakia, Czech Republic

Partner Locations

  • EMEA

    Czech Republic

ServiceNow Assure

Headquarters

Ostrava 2, Moravskoslezsky, Czech Republic

ServiceNow Partner Type

Sales, Services

Customer Satisfaction Score

4.75 out of 5 from Responses

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.