A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About AVASOFT Inc
AVASOFT, a NextGen products and solutions company with 14+ years of industry excellence, aims at accelerating the digital transformation of enterprises. We enable enterprise digital transformation by maximizing the ROI of modern workplace platforms (M365, Salesforce, ServiceNow), migrating from legacy data platforms to modern data landscape (Snowflake, Synapse, Databricks) with streaming solutions (PowerBI, Tableau, Qlik), and adopting cloud-native & DevOps practices (AWS, Azure, Containerization, Micro-frontend architecture). With our proprietary software delivery process called “Vetri”, we build future-ready organizations with the vision of a data-driven and customer-centric business model.
With a team of 1000+ members, AVASOFT unleashes the true potential of cutting-edge technologies to create maximum business impact. Headquartered in Blue Bell, Pennsylvania, and Plano, Texas for the US, Toronto for Canada, and Chennai for the Asia Pacific.
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 7
- Certified Implementation Specialist – Field Service Management 3
- Suite Certification - CSM Professional 4
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 1
- Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 10
- Suite Certification - HR Professional 8
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 4
- Certified Implementation Specialist – Software Asset Management 4
IT Operations Management
- Certified Implementation Specialist – Discovery 6
- Certified Implementation Specialist – Event Management 1
- Certified Implementation Specialist – Service Mapping 4
IT Service Management
- Certified Implementation Specialist – IT Service Management 17
- Suite Certification - ITSM Professional 7
Now Platform App Engine
- ServiceNow Certified Application Developer 1
Security Operations
- Certified Implementation Specialist – Security Incident Response 6
- Certified Implementation Specialist – Vulnerability Response 6
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 4
- Certified Implementation Specialist – Project Portfolio Management 5
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States
ServiceNow Resale Territories
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AMS
Canada, United States
Partner Locations
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AMS
United States
Headquarters
Blue Bell, Pennsylvania, United States
SERVICENOW PARTNER TYPE
- Consulting & Implementation Specialist
- Reseller Specialist
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)