AvePoint, Inc.

Our solutions help our diverse, global customer base overcome complex transformation, governance, and compliance challenges in the Microsoft Cloud.

About AvePoint, Inc.

AvePoint enables organizations to collaborate with confidence as the largest provider of Microsoft 365 data management solutions. We migrate, manage and protect data in Microsoft 365. More than 7 million cloud users, including a quarter of the Fortune 500, rely on our solutions. Our software-as-a-service (SaaS) solutions are also available to managed service providers, so they can better support the customers they serve. Because whether you are a multi-national corporation, public sector, non- profit, or small business, your data is critical, and you deserve the best technology to support your digital collaboration.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 2

Country and Region Coverage

Partner Locations

  • AMS

    United States

Headquarters

Jersey City, New Jersey, United States

ServiceNow Partner Type

Technology

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.