Axians Portugal

Creating VALUE and achieving OPERATIONAL EXCELLENCE through the optimization of PEOPLE, PROCESSES and TECHNOLOGIES is Axians Portugal's commitment.

About Axians Portugal

Axians supports its customers - private-sector companies, public-sector entities, operators and service providers - in their infrastructures and digital solutions development. To this end, Axians offers a comprehensive range of ICT solutions and services spanning business applications and data analytics, enterprise networks and digital workspaces, datacenters and cloud services, telecommunications infrastructure and cybersecurity. Axians's specialized consulting, design, integration and service teams develop bespoke digital transformation solutions that contribute to successful business outcomes for its customers. Axians is a VINCI Energies brand. www.axians.com. Revenues of €2.3 billion // 10,000 employees // 22 countries.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Portugal

ServiceNow Resale Territories

  • EMEA

    Portugal

Partner Locations

  • EMEA

    Portugal

ServiceNow Assure

Headquarters

Lisbon, Grande Lisboa, Portugal

ServiceNow Partner Type

Sales, Services

Industry

Education, Financial Services, Government, Manufacturing, Telecom Media Technology

Target Company Size

101 to 500

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.