BECK

BECK is a SDVOSB dedicated 100% to our ServiceNow Partnership. From IT Operations Management to IT Service Management and much more.

About BECK

BECK Strategies Inc. is a Service-Disabled Veterans Owned Business (SDVOSB) dedicated 100% to our ServiceNow Partnership. We are a business transformation consulting company committed to helping drive businesses into the future. BECK provides industry and platform experts who share best practices and work collaboratively with your team to determine how ServiceNow will fit into your current processes and mature the organization. Our industry experts specialize in IT Operations Management or AI Ops, IT Service Management, IT Business Management, Security Management (SecOps, VM), and Governance Risk and Compliance (GRC). Our team of US-based experts and their years of experience will provide an in‑depth understanding of how to integrate and maximize ServiceNow within your enterprise. We provide consulting for companies ranging from Small and mid-size Businesses (SMB) up to Fortune 140 and government agencies as a Federal Certified Vendor.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 1
  • Suite Certification - CSM Professional 1
Governance, Risk and Compliance
  • Certified Implementation Specialist – Vendor Risk Management 1
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
  • Certified Implementation Specialist – Vulnerability Response 1
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 2

Public Sector Designations

US Federal Socio-Economic Status

Service Disabled Veteran Owned Small Business (SDVOSB)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Trinity, Florida, United States

ServiceNow Partner Type

Next Gen Authorized Training, Public Sector, Sales, Service Provider, Services

Customer Satisfaction Score

5 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.