Beniva Consulting Group Inc.

USA & Canadian ITx consulting firm delivering quick time-to-value with our domain & ServiceNow expertise.

About Beniva Consulting Group Inc.

Beniva Consulting Group is a professional services consulting firm serving North America with offices HQ’d in USA TOLA Region & Western Canada. As a ServiceNow Elite ITx Partner, we drive platform adoption and value out of ServiceNow by leveraging our domain and organizational change expertise. Our services are centered on rapid time-to-value and include Quick Start through to Managed Services in our SAM, APM, HAM, Contract, CMDB (aligned to CSDM), Discovery & PPM specializations. We save our clients millions by supporting SAM + APM (Better Together!) practices leveraging the ServiceNow platform. We humbly and collaboratively work with our clients to relentlessly achieve tangible results.

Product Line Certifications

HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Professional 1
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 7
  • Certified Implementation Specialist – Software Asset Management 8
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 7
  • Certified Implementation Specialist – Project Portfolio Management 6
IT Operations Management
  • Certified Implementation Specialist – Discovery 5
  • Certified Implementation Specialist – Event Management 3
  • Certified Implementation Specialist – Service Mapping 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 6
  • Suite Certification - ITSM Professional 5
Now Platform App Engine
  • ServiceNow Certified Application Developer 2
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada

ServiceNow Resale Territories

  • AMS

    Canada, United States

Partner Locations

  • AMS

    Canada

ServiceNow Assure

Headquarters

Calgary, Alberta, Canada

ServiceNow Partner Type

Sales, Services, Technology

Product Line Achievements

IT Business Management

Customer Satisfaction Score

4.86 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.