BrainStox Technologies LLP

We are a technology company providing IT services to improve efficiency, reduce costs and mitigate risks for customers.

About BrainStox Technologies LLP

BrainStox Technologies is an integrated technology company providing digital transformation solutions in partnership with ServiceNow. Our team brings many years of insights and experience in sales to Corporate and Government sectors, across workflows like CSM/FSM, HR, ITSM/ITBM/ITOM and GRC/SecOps. We enable customers to seamlessly achieve long term success and believe in developing our capabilities to be your trusted partner to standardise, streamline and provide innovative solutions.

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    India

Partner Locations

  • APJ

    India

Headquarters

Bengaluru, Karnataka, India

ServiceNow Partner Type

Services

Industry

Education, Financial Services, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Telecom Media Technology, Transportation and Logistics

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.