A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About BrainStox Technologies LLP
BrainStox Technologies is an integrated technology company providing digital transformation solutions in partnership with ServiceNow. Our team brings many years of insights and experience in sales to Corporate and Government sectors, across workflows like CSM/FSM, HR, ITSM/ITBM/ITOM and GRC/SecOps. We enable customers to seamlessly achieve long term success and believe in developing our capabilities to be your trusted partner to standardise, streamline and provide innovative solutions.
Product Line Certifications
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
Country and Region Coverage
ServiceNow Implementation Territories
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APJ
India
Partner Locations
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APJ
India
Headquarters
Bengaluru, Karnataka, India
SERVICENOW PARTNER TYPE
- Consulting & Implementation Specialist
Industry
- Education
- Financial Services
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Telecom Media Technology
- Transportation and Logistics
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)