Cask

Cask designs, enables, and sustains digital transformation on the NOW™ platform for enterprise clients across both the private and public sectors.

About Cask

Headquartered in San Diego, CA, Cask designs, enables, and sustains digital transformation on the NOW® platform for enterprise clients across both private and public sectors. Cask earned the ServiceNow® Americas Elite Partner of the Year award in January 2020 and the Global Elite Partner of the Year award in May 2020. Cask delivers end-to-end solutions to help organizations make the most of their ServiceNow investments, reducing cost, and improving quality of services across the enterprise. Cask’s portfolio includes strategy, implementation, modernization, digital transformation, and managed services that enable clients to execute an end-to-end digital vision. Cask consultants provide domain-focused solutions across IT, HR, Security and Risk Management, Customer Service, Finance / Procurement, and Operations to modernize employee, customer, and constituent user experience. Cask’s approach integrates design thinking and organizational change management to transform the way people work.

ServiceNow Designations & Awards

Global Partner Award 2020
Americas Regional Partner Award 2020
Americas Regional Partner Award 2021

Industry Solutions

view more - Assistance Program
Government
Assistance Program

ServiceNow Expertise

  • Certified Master Architect (CMA)

    1

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 9
  • Certified Implementation Specialist – Field Service Management 1
  • Suite Certification - CSM Professional 6
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 10
  • Certified Implementation Specialist – Vendor Risk Management 7
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 31
  • Suite Certification - HR Professional 14
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 7
  • Certified Implementation Specialist – Software Asset Management 12
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 8
  • Certified Implementation Specialist – Project Portfolio Management 3
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 2
  • Certified Implementation Specialist – Discovery 12
  • Certified Implementation Specialist – Event Management 5
  • Certified Implementation Specialist – Service Mapping 3
IT Service Management
  • Certified Implementation Specialist – IT Service Management 37
  • Suite Certification - ITSM Professional 19
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 41
Security Operations
  • Certified Implementation Specialist – Security Incident Response 6
  • Certified Implementation Specialist – Vulnerability Response 14

Public Sector Designations

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

San Diego, California, United States

ServiceNow Partner Type

Public Sector, Sales, Services

Product Line Achievements

HR Service Delivery, Security Operations, Customer Service Management, IT Service Management, Governance, Risk and Compliance, Now Platform App Engine

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.59 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.