Cask designs, enables, and sustains digital transformation on the NOW™ platform for enterprise clients across both the private and public sectors.

About Cask NX LLC

The most awarded pure-play ServiceNow Elite partner globally, Cask designs, enables, and sustains digital transformation for enterprise clients across both private and public sectors. We earned the ServiceNow "Creator Workflow" award in 2021 and the ServiceNow "Americas Elite Partner of the Year" and "Global Elite Partner of the Year" awards in 2020. Our end-to-end solutions enable organizations to make the most of their ServiceNow investments, reducing cost, and improving quality of services across the enterprise. Our portfolio includes strategy, implementation, modernization, digital transformation, and cloud managed services that span across Technology, Customer, Employee and Creator workflows. To transform the way people work, we integrate design thinking and organizational change management into everything we do. Engage real experts at

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner
Global Partner Award 2020
Americas Regional Partner Award 2020
Americas Regional Partner Award 2021

Offerings and Solutions

view more - Government Solution Center
Customer Experience
Government Solution Center
view more - Connected Claims Management
Customer Experience
Connected Claims Management
view more - Travel Nurse Onboarding
Customer Experience
Travel Nurse Onboarding

ServiceNow Expertise

  • Certified Master Architect (CMA)

  • Certified Technical Architect (CTA)


Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 10
  • Certified Implementation Specialist – Field Service Management 3
  • Suite Certification - CSM Professional 6
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 6
  • Certified Implementation Specialist – Vendor Risk Management 3
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 29
  • Suite Certification - HR Professional 16
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 7
  • Certified Implementation Specialist – Software Asset Management 6
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 2
  • Certified Implementation Specialist – Discovery 11
  • Certified Implementation Specialist – Event Management 5
  • Certified Implementation Specialist – Service Mapping 3
IT Service Management
  • Certified Implementation Specialist – IT Service Management 37
  • Suite Certification - ITSM Professional 19
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 2
  • ServiceNow Certified Application Developer 33
Security Operations
  • Certified Implementation Specialist – Security Incident Response 4
  • Certified Implementation Specialist – Vulnerability Response 9
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 8
  • Certified Implementation Specialist – Project Portfolio Management 6

Public Sector Designations

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States, Brazil

ServiceNow Resale Territories

  • AMS

    United States, Brazil

Partner Locations

  • AMS

    United States, Brazil

ServiceNow Assure


San Diego, California, United States

ServiceNow Partner Type

Public Sector, Sales, Services, Technology

Product Line Achievements

IT Service Management, IT Asset Management, Now Platform App Engine, HR Service Delivery, Strategic Portfolio Management, Security Operations, Governance, Risk and Compliance, Customer Service Management


Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.51 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.