Central Technology Services Corporation

Central specializes in providing customized transaction structures and financing solutions that enterprise customers need to grow their business.

About Central Technology Services Corporation

Central Technology Services is the software industry's leading financial services partner specializing in assisting Fortune 1000 companies and their vendors manage the financial, operational and budgetary issues associated with acquiring enterprise software and related technology assets. Central's suite of software license solutions helps enterprise companies better manage their business, balance sheet and EBITDA drivers to leverage the industry's evolving range of subscription, cloud and perpetual license software options.

Country and Region Coverage

ServiceNow Resale Territories

  • AMS

    Canada, United States

Partner Locations

  • AMS

    Canada

Headquarters

Oakville, Ontario, Canada

ServiceNow Partner Type

Sales

Industry

Financial Services, Government

Target Company Size

5,001 to 10,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.