Champion Solutions Group, Inc.

Champion provides ServiceNow implementations, integrations and custom app dev., to increase productivity, reduce costs and mitigate risks

About Champion Solutions Group, Inc.

Since 1979, Champion Solutions Group has been delivering award winning enterprise ITSM, ITOM, and ITIL solutions to companies across the United States. Champion is a boutique, Premier, ServiceNow partner with deep ServiceNow integration and implementation skills. With hundreds of implementations under our belts, and field-tested templates, Champion delivers true value quickly. We provide a rapid return on your ServiceNow investment by delivering bi-directional integration, using our proven methodology. Whether you need ServiceNow development or legacy application integration, Champion Solutions Group has you covered.

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Boca Raton, Florida, United States

ServiceNow Partner Type

Sales, Services, Technology

ServiceNow Store

Store Application(s)

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.