CIGNEX

CIGNEX is a global consulting company offering solutions, services and platforms on Open Source, Cloud and Automation technologies.

About CIGNEX

CIGNEX is a global consulting company offering solutions, services and platforms on Open Source, Cloud and Automation technologies. Since 2000, CIGNEX has been delivering enterprise class solutions, which are built using leading platforms & can easily be integrated with existing systems to achieve unparalleled results. Having delivered over 900 enterprise solutions globally, CIGNEX offers various project engagement models – Onsite/Onshore, Offshore, Hybrid (Onsite + Offshore) and EDC (Extended Development Centre). As a specialist partner of ServiceNow, CIGNEX helps enterprises procure licenses and provides end-to-end services including Consulting, Implementation, Managed Services & Support across the ServiceNow product portfolio. CIGNEX has a team of certified ServiceNow experts who can be hired based on the project requirements. CIGNEX has helped enterprises increase revenue, achieve business goals, gain competitive advantage, and maximize customer satisfaction while reducing cost.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 2

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

Headquarters

Livonia, Michigan, United States

ServiceNow Partner Type

Sales, Services

Industry

Education, Financial Services, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Target Company Size

101 to 10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.