We have been building HR-IT-architectures for over ten years now to digitize the HR-processes along the employees’ journey.


CLEVIS GmbH has been digitizing HR processes as a professional services partner for over 10 years, now reaching more than 5 million employees from international corporations as well as from family-run medium-sized companies. As an HR specific consultancy, we implicate experience into the growing range of ServiceNow’s HR related solutions. We are your partner for HR-consulting, -strategy, -transformation, software implementation and all related HR professional services. ServiceNow’s HR potential lies in merging your HR systems and processes into a single platform of action – which immensely improves the employee experience and efficiency. We hold incomparable skills and experience in the HR-Market and understand the ecosystem of software and humans in HR. Therefore, we are especially qualified at using the implementation of ServiceNow’s HR-Service-Delivery solution as an opportunity to review, restructure and enrich our customers HR-processes with best practice knowledge.

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA


ServiceNow Resale Territories

  • EMEA


Partner Locations

  • EMEA



Munich, Bavaria, Germany

  • Consulting & Implementation Specialist
  • Reseller Specialist

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)