CLEVIS GmbH

We have been building HR-IT-architectures for over ten years now to digitize the HR-processes along the employees’ journey.

About CLEVIS GmbH

CLEVIS GmbH has been digitizing HR processes as a professional services partner for over 10 years, now reaching more than 5 million employees from international corporations as well as from family-run medium-sized companies. As an HR specific consultancy, we implicate experience into the growing range of ServiceNow’s HR related solutions. We are your partner for HR-consulting, -strategy, -transformation, software implementation and all related HR professional services. ServiceNow’s HR potential lies in merging your HR systems and processes into a single platform of action – which immensely improves the employee experience and efficiency. We hold incomparable skills and experience in the HR-Market and understand the ecosystem of software and humans in HR. Therefore, we are especially qualified at using the implementation of ServiceNow’s HR-Service-Delivery solution as an opportunity to review, restructure and enrich our customers HR-processes with best practice knowledge.

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Germany

ServiceNow Resale Territories

  • EMEA

    Germany

Partner Locations

  • EMEA

    Germany

Headquarters

Munich, Bavaria, Germany

ServiceNow Partner Type

Sales, Services

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.