Client Solutions Limited

Maximise productivity through delivering seamless automated service experiences.

About Client Solutions Limited

Maximise business performance outcomes and productivity through automated, simplified and optimised service management. Client Solutions is the Irish enterprise technology partner of choice. We work with large private and public sector organisations helping them to transform, refresh or extend their technology capabilities to harness the value of digital change and become more agile, lean, responsive and competitive. We combine original thinking, logic, technology and sector expertise to solve the most complex business technology problems and deliver pragmatic solutions via our five dedicated enterprise technology practices. With offices in locations across Ireland, Spain and Poland we provide the strategy, design, implementation and support services that fast growing modern enterprises need to transform their business futures, now.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Ireland

ServiceNow Resale Territories

  • EMEA

    Ireland

Partner Locations

  • EMEA

    Ireland

Headquarters

Dublin, Dublin, Ireland

ServiceNow Partner Type

Sales, Services

Industry

Financial Services, Government, Healthcare and Life sciences, Telecom Media Technology

Customer Satisfaction Score

4 out of 5 from Responses

Target Company Size

501 to 1,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.