Cloud Kinetics Solutions Pte Ltd.

Cloud Kinetics is a Pan-Asia cloud managed services platform with primary focus on Cloud Migration and Managed Services.

About Cloud Kinetics Solutions Pte Ltd.

Cloud Kinetics is a Pan-Asia cloud managed services platform with primary focus on Cloud Migration and Managed Services. With presence across 7 countries, 300+ successful cloud migrations, 417+ cloud certifications & 450+ customers.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 2
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    Singapore

Partner Locations

  • AMS

    United States

  • APJ

    Singapore

Headquarters

Singapore, Singapore, Singapore

ServiceNow Partner Type

Services

Industry

Financial Services, Government, Telecom Media Technology

Customer Satisfaction Score

4.8 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.