CloudGo

Solving Business Problems With Digital Workflows That Matter

About CloudGo

CloudGo is a consulting company that solves business problems with digital workflows that matter. We help you serve your customers, wherever they are, and modernise legacy applications and processes with IT operation and financial integrity. We are one of the largest, fastest growing and most certified Elite ServiceNow partners in the world. What does this mean for you? - We help our customers be successful, which is why our CSAT is the best in the world at 5/5, - We're transparent about our engagements, which is why we average less than one change request per project, and - We have a wide range of skills and experience to bring to your business and technology challenges, which is why 90% of our clients come back for at least a second engagement. Dual headquartered in Singapore and Australia, we have staff and customers around the world. But we're mostly interested in what you're trying to achieve, and how we can help you do it. Talk to us now.

ServiceNow Expertise

  • Certified Master Architect (CMA)

    1

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 8
  • Suite Certification - CSM Professional 4
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 7
  • Suite Certification - HR Enterprise 4
  • Suite Certification - HR Professional 5
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 2
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 3
  • Certified Implementation Specialist – Project Portfolio Management 5
IT Operations Management
  • Certified Implementation Specialist – Discovery 6
  • Certified Implementation Specialist – Event Management 3
IT Service Management
  • Certified Implementation Specialist – IT Service Management 12
  • Suite Certification - ITSM Professional 8
Now Platform App Engine
  • ServiceNow Certified Application Developer 5
Security Operations
  • Certified Implementation Specialist – Security Incident Response 1
  • Certified Implementation Specialist – Vulnerability Response 3

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    Australia, Singapore

ServiceNow Resale Territories

  • AMS

    United States

  • APJ

    Japan, Australia, Singapore, Malaysia, New Zealand

Partner Locations

  • APJ

    Australia, Singapore

ServiceNow Assure

Headquarters

Singapore, Singapore, Singapore

ServiceNow Partner Type

Sales, Services, Technology

Product Line Expertise

IT Service Management

Industry

Education, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Telecom Media Technology

Customer Satisfaction Score

4.96 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

1,001 to 10,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.