A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About CloudGo
CloudGo is a consulting company that solves business problems with digital workflows that matter. We help you serve your customers, wherever they are, and modernise legacy applications and processes with IT operation and financial integrity.
We are one of the largest, fastest growing and most certified Elite ServiceNow partners in the world. What does this mean for you?
- We help our customers be successful, which is why our CSAT is the best in the world at 5/5,
- We're transparent about our engagements, which is why we average less than one change request per project, and
- We have a wide range of skills and experience to bring to your business and technology challenges, which is why 90% of our clients come back for at least a second engagement.
Dual headquartered in Singapore and Australia, we have staff and customers around the world. But we're mostly interested in what you're trying to achieve, and how we can help you do it. Talk to us now.
ServiceNow Designations & Awards
ServiceNow Expertise
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Certified Master Architect (CMA)
4 -
Certified Technical Architect (CTA)
3
Accreditations
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Presales Accreditation27
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Sales Accreditation23
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Delivery Accreditation40
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 10
- Certified Implementation Specialist – Field Service Management 3
- Suite Certification - CSM Professional 7
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 7
- Certified Implementation Specialist – Vendor Risk Management 4
HR Service Delivery
- Certified Implementation Specialist – Human Resources 13
- Suite Certification - HR Professional 8
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 2
- Certified Implementation Specialist – Software Asset Management 12
IT Operations Management
- Certified Implementation Specialist – Discovery 7
- Certified Implementation Specialist – Event Management 8
IT Service Management
- Certified Implementation Specialist – IT Service Management 31
- Suite Certification - ITSM Professional 19
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 27
Security Operations
- Certified Implementation Specialist – Security Incident Response 2
- Certified Implementation Specialist – Vulnerability Response 3
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 6
- Certified Implementation Specialist – Project Portfolio Management 10
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
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APJ
Australia, Singapore
ServiceNow Resale Territories
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AMS
United States
-
APJ
Japan, Australia, Singapore, Malaysia, New Zealand
Partner Locations
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AMS
United States
-
APJ
Australia, Singapore
Headquarters
Singapore, Singapore, Singapore
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
Product Line Achievements
- Accreditation
- AppStore
- Certification
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
4.04 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)
Partner-owned applications built on the Now Platform.
Built integrations the partner has created on the Now Platform.