Solving Business Problems With Digital Workflows That Matter

About CloudGo

CloudGo is a consulting company that solves business problems with digital workflows that matter. We help you serve your customers, wherever they are, and modernise legacy applications and processes with IT operation and financial integrity. We are one of the largest, fastest growing and most certified Elite ServiceNow partners in the world. What does this mean for you? - We help our customers be successful, which is why our CSAT is the best in the world at 5/5, - We're transparent about our engagements, which is why we average less than one change request per project, and - We have a wide range of skills and experience to bring to your business and technology challenges, which is why 90% of our clients come back for at least a second engagement. Dual headquartered in Singapore and Australia, we have staff and customers around the world. But we're mostly interested in what you're trying to achieve, and how we can help you do it. Talk to us now.

ServiceNow Expertise

  • Certified Master Architect (CMA)

  • Certified Technical Architect (CTA)


Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 9
  • Certified Implementation Specialist – Field Service Management 3
  • Suite Certification - CSM Professional 6
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 5
  • Certified Implementation Specialist – Vendor Risk Management 3
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 9
  • Suite Certification - HR Professional 6
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 2
  • Certified Implementation Specialist – Software Asset Management 10
IT Operations Management
  • Certified Implementation Specialist – Discovery 8
  • Certified Implementation Specialist – Event Management 8
IT Service Management
  • Certified Implementation Specialist – IT Service Management 29
  • Suite Certification - ITSM Professional 22
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 15
Security Operations
  • Certified Implementation Specialist – Security Incident Response 3
  • Certified Implementation Specialist – Vulnerability Response 3
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 6
  • Certified Implementation Specialist – Project Portfolio Management 11

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

  • APJ

    Australia, Singapore

ServiceNow Resale Territories

  • AMS

    United States

  • APJ

    Japan, Australia, Singapore, Malaysia, New Zealand

Partner Locations

  • AMS

    United States

  • APJ

    Australia, Singapore

ServiceNow Assure


Singapore, Singapore, Singapore

ServiceNow Partner Type

Sales, Services, Technology


Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.27 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.