CloudPires LLC

Extremely Skilled, Highly Trained, Ninja Certified ServiceNow Developers at your Service.

About CloudPires LLC

CloudPires is an Elite, Preferred ServiceNow Partner servicing the Midwest and beyond—location is no boundary for our premier, Service-Now-exclusive collaboration. Our team offers development and process consulting, implementation, instance administration, and training on the ServiceNow platform. We hand-pick individuals who have exceptional professional qualities and lead them through an advanced training program, building careers and providing the kind of hands-on experience needed to develop a deep familiarity with the platform. When you allow us to become a part of your team, we feel your pain-points as if they were our own, strategically partnering with you, taking what it is you’d like to deliver and architecting your solutions in a way that will be flexible to growth. Protecting and preparing you for the future is at the center of what we do. Try us out and see what other companies have already discovered. Let us build your digital empire in the cloud.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 2
  • Certified Implementation Specialist – Field Service Management 1
  • Suite Certification - CSM Professional 2
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
  • Suite Certification - HR Enterprise 1
  • Suite Certification - HR Professional 1
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 2
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 1
  • Certified Implementation Specialist – Discovery 2
  • Certified Implementation Specialist – Event Management 2
  • Certified Implementation Specialist – Service Mapping 1
Security Operations
  • Certified Implementation Specialist – Vulnerability Response 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure


Cincinnati, Ohio, United States

ServiceNow Partner Type

Sales, Services, Technology

Product Line Achievements

Now Platform App Engine, IT Operations Management, Customer Service Management, IT Service Management

Customer Satisfaction Score

4.82 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

5,001 to 10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.