DXC Technology

DXC Technology is the world's leading independent, end to end IT services company, helping clients harness the power of innovation to thrive on change

About DXC Technology

DXC Technology is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit DXC Technology's website at dxc.technology.

ServiceNow Designations & Awards

Authorized Training Partner, Training Partner
Global Partner Award 2020
Americas Regional Partner Award 2020
APJ Regional Partner Award 2020
EMEA Regional Partner Award 2020

ServiceNow Expertise

  • Certified Master Architect (CMA)

    4

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 67
  • Certified Implementation Specialist – Field Service Management 9
  • Suite Certification - CSM Professional 44
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 14
  • Certified Implementation Specialist – Vendor Risk Management 13
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 129
  • Suite Certification - HR Enterprise 41
  • Suite Certification - HR Professional 47
IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 23
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 21
  • Certified Implementation Specialist – Financial Management 2
  • Certified Implementation Specialist – Project Portfolio Management 46
IT Operations Management
  • Certified Implementation Specialist – Cloud Provisioning and Governance 4
  • Certified Implementation Specialist – Discovery 66
  • Certified Implementation Specialist – Event Management 33
  • Certified Implementation Specialist – Service Mapping 16
IT Service Management
  • Certified Implementation Specialist – IT Service Management 429
  • Suite Certification - ITSM Professional 144
Now Platform App Engine
  • ServiceNow Certified Application Developer 160
Security Operations
  • Certified Implementation Specialist – Security Incident Response 22
  • Certified Implementation Specialist – Vulnerability Response 16

Country and Region Coverage

ServiceNow Resale Territory

  • AMS

    Argentina, Peru, Canada, United States, Brazil, Colombia, Chile, Dominican Republic, Ecuador, Mexico

  • APJ

    South Korea, Hong Kong, Thailand, Taiwan, Japan, Australia, India, Singapore, Malaysia, Philippines, Brunei, New Zealand

  • EMEA

    Croatia, Austria, Cyprus, Gibraltar, Ireland, Sweden, The Netherlands, Serbia, Luxembourg, Switzerland, Italy, Guernsey, Hungary, France, Isle of Man, Lithuania, Portugal, Iceland, United Kingdom, Jersey, Spain, Romania, Turkey, Saudi Arabia, Slovakia, United Arab Emirates, Denmark, Greece, Belgium, Germany, Bulgaria, Czech Republic, Finland, Greenland, Israel, Norway, Slovenia, Poland, South Africa

Partner Locations

  • AMS

    Argentina, Canada, United States, Brazil, Mexico

  • APJ

    Hong Kong, Taiwan, Japan, Australia, India, Singapore, Malaysia, Philippines

  • EMEA

    Austria, Ireland, Sweden, The Netherlands, Switzerland, Italy, France, United Kingdom, Spain, Saudi Arabia, United Arab Emirates, Denmark, Belgium, Germany, Czech Republic, Finland, Israel, Norway, Poland, South Africa

Headquarters

Falls Church, Virginia, United States

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Product Line Expertise

Customer Service Management, IT Service Management, HR Service Delivery, IT Business Management, Now Platform App Engine, Governance, Risk and Compliance

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4.56 out of 5 from Responses

ServiceNow Store

Store Application(s)

Target Company Size

10,000+

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.