CoreSphere, LLC.

CoreSphere’s experienced and certified practitioners are ready to implement and enhance your ServiceNow HRSD, SecOps, ITSM, ITOM, and custom apps.

About CoreSphere, LLC.

CoreSphere is an experienced ServiceNow Sales, Services and Public Sector partner with over 17 years of experience transforming private and public sector agencies into high-performing, cloud-enabled enterprises. Our proven ServiceNow expertise is built on continually improving processes and delivering innovative solutions that exceed the expectations of our clients. CoreSphere provides a full suite of services including consulting, application rationalization, application deployment, support, and maintenance.

Product Line Certifications

IT Service Management
  • Certified Implementation Specialist – IT Service Management 3
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 2

Public Sector Designations

US Federal Socio-Economic Status

Small Disadvantaged Business (SDB)

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Bethesda, Maryland, United States

ServiceNow Partner Type

Public Sector, Sales, Services

Industry

Government

Customer Satisfaction Score

4 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.