A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Crayon Group Holding ASA
Crayon are global software asset management and cloud economics experts. Crayon are the software experts and our 'SAM Centric Philosophy' ensures that the optimization and licensing advice we provide for our clients is always solidly grounded in a comprehensive understanding of their IT estate, not on the recommendations of technology publishers or past decisions.
We have deep license management and solutions expertise across large and mid-market enterprise, public sector and cloud and service provider markets and with offices across the world we can assist your organisation where ever you are based.
Crayon has supported over 7,000 customers globally, identifying and proactively managing their software license portfolios since its inception in 2002.
Product Line Certifications
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 2
- Certified Implementation Specialist – Software Asset Management 4
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 1
Country and Region Coverage
ServiceNow Implementation Territories
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APJ
Australia
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EMEA
Germany, Norway
ServiceNow Resale Territories
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AMS
Canada, United States
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EMEA
Ireland, Sweden, The Netherlands, Luxembourg, United Kingdom, Denmark, Belgium, Germany, Czech Republic, Finland, Norway
ServiceNow Service Provider Territories
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AMS
United States
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APJ
Australia, New Zealand
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EMEA
Sweden, Denmark, Germany, Finland, Norway
Partner Locations
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EMEA
Sweden, Denmark, Germany, Norway
Headquarters
Oslo, Oslo, Norway
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Specialist
- Reseller Specialist
- Service Provider Specialist
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)