Crayon Group Holding ASA

Crayon are global software asset management and cloud economics experts.

About Crayon Group Holding ASA

Crayon are global software asset management and cloud economics experts. Crayon are the software experts and our 'SAM Centric Philosophy' ensures that the optimization and licensing advice we provide for our clients is always solidly grounded in a comprehensive understanding of their IT estate, not on the recommendations of technology publishers or past decisions. We have deep license management and solutions expertise across large and mid-market enterprise, public sector and cloud and service provider markets and with offices across the world we can assist your organisation where ever you are based. Crayon has supported over 7,000 customers globally, identifying and proactively managing their software license portfolios since its inception in 2002.

Product Line Certifications

IT Asset Management
  • Certified Implementation Specialist – Software Asset Management 1
IT Business Management
  • Certified Implementation Specialist – Application Portfolio Management 1

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Norway

ServiceNow Resale Territories

  • AMS

    Canada, United States

  • EMEA

    Ireland, Sweden, The Netherlands, Luxembourg, United Kingdom, Denmark, Belgium, Germany, Finland, Norway

ServiceNow Service Provider Territories

  • AMS

    United States

  • EMEA

    Sweden, Denmark, Germany, Finland, Norway

Partner Locations

  • EMEA

    Sweden, Norway

ServiceNow Assure

Headquarters

Oslo, Oslo, Norway

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Target Company Size

10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.